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FAQ for | Students | Tutors | Referral |

FAQ - For Students & Parents

  1. What grade levels do you cover?

  2. We cover all primary school, secondary school and junior college levels. In addition we have music and language teachers too.

  3. Can I choose my tutor?

  4. You can specify your requirements, and we will do our best to find the best match for you.

  5. How long do I have to wait for the assignment of the tutor after registration?

  6. Our coordinator will get back to you within 24 hours or less by email, sms or call.

  7. Do I get to decide the date and time of the tuition?

  8. Yes, the date and time is entirely up to your decision.

  9. Can I request to change the tutor if I find he/she is not suitable for the job?

  10. Yes, definitely.

  11. Can I request to see the tutors qualifications?

  12. Yes.

  13. How can I be sure that the tutor is not fraud giving false information about his/her qualifications?

  14. AZ Educations assigned tutors are required to bring their original copy of their qualification to show parents on request.

  15. How much is the registration fees?

  16. Registration is free.

  17. Can I negotiate the fees?

  18. Yes, you can specify your expected rates; we will inform you if there is a match.

  19. When do I need to make the payment?

  20. Payment collection will be done at the first two weeks of the assignment by cash or bank transfer.

  21. Who do I make the payment to?

  22. Payment will be made to AZ Education after 50% of the first months lessons, which is usually the 2nd week of the month. Subsequently all payments will be made directly to the tutors.

  23. How much commission does AZ Education charge?

  24. We will charge 50% of the 1st months tuition fee as commission from the tutors. Customers do not have to pay any charges.

  25. Is AZ Education registered in Singapore?

  26. Yes, AZ Education is registered in Singapore. Our registration number is 53131920B.

  27. What are the rates like?

  28. Undergraduate NIE trainee Graduate Teacher
    Kindergarten (1 - 2) $10 - $15 $15 - $20 $20 - $25 $25 - $30
    Lower Primary (1 - 3) $10 - $25 $15 - $30 $20 - $35 $25 - $40
    Upper Primary (4 - 6) $15 - $30 $20 - $35 $25 - $40 $30 - $45
    Lower Secondary (1 - 2) $20 - $35 $25 - $40 $30 - $45 $35 - $50
    Upper Secondary (3 - 4) $25 - $40 $30 - $45 $35 - $60 $50 - $80
    Junior College (1 - 2) $30 - $55 $35 - $60 $40 - $65 $70 - $100

  29. How can I assure that my personal information is kept in privacy?

  30. AZ Education will not sell or disclose any personal information for commercial benefits.

FAQ - For Tutors

  1. What is the requirement for registering as a tutor with AZ Education?

  2. As long you are 18 year old and above, who is a Singapore Citizen, Permanent Resident or foreigner with a valid working or student pass.

  3. Does AZ Education charge for registration?

  4. No. Registration is free.

  5. What are the fees like and where are the lessons held?

  6. The fees are decided by the customer, but AZ Education will try to advice the customer to follow our listed rates. AZ Education will also open to negotiation between tutor and customer. Until both parties derived a rate that both parties are willing to accept. The place will be decided by the customer, for most cases it will be at the customers house.

  7. Is there a guideline to quote my expected rates?

  8. Yes. You can view the current market rates here.

  9. How much commission does AZ Education charged for the 1st month and when do I get my 1st months commission?

  10. AZ Education charges 50% commission for your every 1st month assignment you receive from us. You will collect your 50% commission on the end of 1st months lesson. If the customer wished to continue, you will negotiate the frequency of the payment.

  11. How can I assure that my personal information is kept in privacy?

  12. AZ Education will not sell or disclose any personal information for commercial benefits.

  13. Can I choose my students?

  14. No, AZ Education will assign the tutor best suited for the tuition request by the customers.

  15. I have registered with AZ Education for quite sometime. Why have I not be given any assignment?

  16. In the tuition market today, tutors have the bigger supply compare to the supply of assignment. Thus priority is given to verified and certified professional tutor with decent track records.

  17. How do I get verified and certified?

  18. Email scanned copies of your certificates to verify@az.com.sg to get verified. You will be certified professional from parent's feedbacks.

  19. Why must I email AZ Education, scanned copies of my certificates?

  20. AZ Education will like to verify your qualification so priority of the assignment can be given.

  21. Do I only register with AZ Education when I am free to teach and can I reject an assignment?

  22. No, you can register with AZ Education first but you need to state in the tutor registration form that you are unable to teach immediately. When you are free to teach, you can always give us an email or call or sms of notice. You can always reject the assignment if it doesnt fit in your schedule.

FAQ - For Referral

  1. How do I become a referral?

  2. Online
    a) Just fill in the referral form to refer an assignment to us.
    b) Clients who fill up the students form online can specify you as their referral.

    Offline
    a) Direct call-up clients can specify you as their referral.
    b) You can call us directly to refer an assignment to us. (+65 9482 8021)

  3. How much commission can a referral earn?

  4. You will get 30% of commission from the assignment that you referred, strictly upon successful match.

    Here is an example of how your profit sharing is calculated:

    Monthly Tuition Fee For Student A = $480

    AZ Education receives 50% of the first months fee = $240

    Your profit: (30% X $240) = $72


  5. When do I receive my commission?

  6. Upon a successful match, you will be eligible for profit sharing of 30% from the assignment you referred.

  7. How do I receive my payments?

  8. We will contact you to send the payments via bank transfer or cheque.
 
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Company Registration No. 53131920B
Singapore Home Tutor | Tuition Teacher